Sunday, 27 October 2013

Data Center Knowledge: Terremark Data Center Outage Knocks HealthCare.gov Offline

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Terremark Data Center Outage Knocks HealthCare.gov Offline
Oct 28th 2013, 01:17, by Rich Miller

A service outage at a Verizon Terremark data center caused downtime Sunday for HealthCare.gov, the trouble-plagued online insurance marketplace created by the Affordable Care Act.

The Department of Health and Human services said Sunday that the Healthcare.gov “application and enrollment system is down because the company that hosts site has an outage. Terremark working to fix.”

“We are working with Terremark to get their timeline for addressing the issue,” Health and Human Services Department spokeswoman Joanne Peters told Reuters. “We understand that this issue is affecting other customers in addition to HealthCare.gov, and Terremark is working (to) resolve the issue as quickly as possible.”

It wasn’t immediately clear which Terremark data center had experienced the outage.

The outage is the latest difficulty for the HealthCare.gov site, which has been plagued by problems, with many users unable to access the site, and others stymied by enrollment problems.

Terremark Federal Group, a unit of Verizon, has received $15.5 million for cloud computing services provided to the HealthCare.gov website, according to media reports. Terremark began work on the five-year contract in 2011.

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